Shipping policy
1. Processing & Handling Time
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All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
We offer reliable shipping options to get your items to you quickly. Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: Delivered within 2 –4 business days.
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Express Shipping: Delivered within 1–2 business days.
Please note that delivery delays can occasionally occur due to carrier volume or seasonal peaks.
3. Shipment Confirmation & Order Tracking
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Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s).
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The tracking information is typically active and scannable within 24 hours of dispatch.
4. Damages & Missing Packages
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Knightrider5 is not liable for any products damaged or lost during transit. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
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Please save all packaging material and damaged goods before filing a claim.
5. Contact Us
If you have any questions about the status of your shipment or need assistance with your delivery, please reach out to us through our Contact Us page.